How do I acquire additional media or replacement media?

The number of shots delivered depends on how many you initially ordered. You cannot request additional media after delivery.

Guidelines are established with our teams to ensure that your order is respected. Media is delivered to you in accordance with these guidelines and the comments you leave when placing your order. If, upon receipt of your media, new requirements arise, please place an additional order.

You cannot replace shots once they have been delivered.

This is why we advise you to be present on-site. If this is not possible, please specify your requirements in detail in the comments field when placing your order.

For example: “Please really show off the terrace”, “Do not photograph the bathroom.”, "I want to see more dishes than desserts on the hero" etc.