Brand new and beautiful! Everything you need to know about the new version of the website...
Contact OCUS or report an incident
Billing and payments, all you need to know!
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How to submit my invoice?
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North America: what should I know about invoicing, and how to create my invoice?
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International zone (Tipalti enabled) invoicing process: How it works
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SEPA Zone Invoicing process : How does it work ?
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In which cases can I request a mileage refund ?
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In what situations can I request a compensation fee?
Registration and my dashboard
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What is the rating process of photo shoots?
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I am an author, can I work with OCUS?
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How do I register with OCUS?
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I have registered but have not received a confirmation email, what should I do?
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What kind of experience is required, and what equipment is required?
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How is the assignement of a photo shoot carried out ?
Before the photo shoot
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How to choose a mission?
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What are the guidelines and where can I find them?
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How do I contact the customer to arrange an appointment?
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Am I required to provide/prepare documents before the mission?
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How can I unblock a mission ?
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How do I change the time/day of an appointment if a date is already fixed ?
During the photo shoot
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What should I do if the business owner wants more or less photos than indicated in the pack?
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What should I do if the customer has specific requests that are not included in the charter?
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There is no one at the assignment location, what should I do?
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What should I do if an image creator has already taken the pictures?