Image Creators

What's new on your platform?

• New: What can I do if my medias are refused?
• Covid situation, what should I know
• Closure of the old platform: What do you need to know?
• New Smart Messages: What you need to know!
• Global & particular conditions, what you have to keep in mind!

Registration and my dashboard

• How do I register with OCUS?
• OCUS & you!
• I have registered but have not received a confirmation email, what should I do?
• What kind of experience is required, and what equipment is required?
• I cannot log into my account, what should I do?

My first steps at OCUS

• Overview: your OCUS dashboard!
• How can you contact us?
• How to choose a mission?
• What does “mission status” mean and how do you use these statuses?
• The steps for a good photoshoot
• How is the assignement of a photo shoot carried out ?

See all 8 articles

Billing and payments, all you need to know!

• How to submit my invoice?
• International zone (Tipalti enabled) invoicing process: How it works
• SEPA Zone Invoicing process : How does it work ?
• How can I request a compensation fee?
• In which cases can I request a mileage refund ?

Before the photo shoot

• NEW Feature! You can now set a reminder on a photoshoot page
• When and how can I withdraw from an assignment?
• What are the guidelines and where can I find them?
• The customer cannot be contacted, what should I do?
• How do I contact the customer to arrange an appointment?
• Am I required to provide/prepare documents before the mission?

See all 7 articles

During the photo shoot

• What should I do if the business owner wants more or less photos than indicated in the pack?
• What should I do if the customer has specific requests that are not included in the charter?
• There is no one at the assignment location, what should I do?
• What should I do if an image creator has already taken the pictures?

After the photo shoot

• I cannot upload the media on the platform, what can I do?
• What is the rating process of photo shoots?
• When and how do I deliver my images?
• Do I send the photos to the client?