Image Creators

Registration and my dashboard

• Add your appointments on your Google Calendar !
• Updated assignment page
• New: How do I edit my profile information and add new skills?
• How do I register with OCUS?
• Assignment (Photoshoot) Steps
• I have registered but have not received a confirmation email, what should I do?

See all 8 articles

My first steps at OCUS

• Assignment list icons
• Overview: your OCUS dashboard!
• I will be away for several days, what should I do?
• Smart Messages: What you need to know!
• How can you contact us?
• Global & particular conditions, what you have to keep in mind!

See all 11 articles

Billing and payments, all you need to know!

• Instances of Fraud
• Invoicing process
• Can I ask for Travel fees?
• How can I request a compensation fee?

Before the photo shoot

• On-site contact not reachable
• When and how can I withdraw from an assignment?
• What are the guidelines and where can I find them?
• How do I contact the customer to arrange an appointment?
• Am I required to provide/prepare documents before the mission?
• How do I change the time/day of an appointment if a date is already fixed ?

During the photo shoot

• What should I do if the business owner wants more or less photos than indicated in the pack?
• What should I do if the customer has specific requests that are not included in the charter?
• There is no one at the assignment location, what should I do?

After the photo shoot

• What can I do if my medias are refused?
• I cannot upload the media on the platform, what can I do?
• What is the rating process of photo shoots?
• When and how do I deliver my images?
• Do I send the photos to the client?