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What to Do If the Pack Is Not Correct

Something's missing or wrong with what was delivered. Here's how to get it resolved.

Check your order confirmation

Number of dishes, images per dish, and add-ons selected


Identify the issue:

  • Fewer dishes were photographed than expected

  • Missing angles or formats

  • The wrong package was selected at booking

Contact Ocus Support via the chat bubble with your Project ID and a clear explanation of what's wrong.

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