How can you contact us?

In case of emergency, you can contact us via the contact form available at the bottom right of this page, an answer will be brought to you by our team WITHIN 3 HOURS! ;)

If you prefer to contact us by phone, you can open the contact form then click on "Ask to be called back" in the last step of the journey, our team will call you back very quickly! You can also Chat with the team through the same tool! ;)  

If you wish to contact the on-site contact, their direct phone number is provided to you in the photo shoot confirmation email.  

These numbers are dedicated only to operational emergencies during a mission, for all other requests that do not concern an ongoing mission (partnership requests, recruitment, etc.), please use the contact form.

Also, note that you can select some messages on your dashboard, on a mission page, but these messages will not always create an email to our OCUS Team, or the client. Depending on the issue and the topic, the OCUS Team can be aware of your message or not. If you absolutely want to contact our Team, the best way is the form on this page! ;) 

/!\ For your information, we do not work on weekends, any ticket written on the weekend will be answered on Monday from 9am.